Choosing the right certification body software is an important decision for any certification body that wants to move away from spreadsheets, disconnected files, emails and manual tracking. The best certification body management software should do more than store client information or schedule audits. It should connect the complete certification lifecycle.
Ask the provider to show how an auditor's qualifications, experience, training, technical competence and previous audit history are maintained and used during auditor assignment.
Can it separate audit, review and certification decision activities? This is particularly important for certification bodies.
The system should support the certification body's defined responsibilities and controls rather than treating the entire process as a single audit task.
Does it provide a complete audit trail? Ask: Who changed the record? What was changed? When was it changed? What was the previous status? Who performed the review? Who made the decision? Can historical records be retrieved? Traceability is one of the most important characteristics of certification-body software.
CABflo is certification body management software. It helps organise records and workflows across the certification cycle. It does not replace professional judgment, make certification decisions, or guarantee ISO/IEC 17021-1 conformity or accreditation.