Knowledge Hub Topic

Certification Body Management

Certification body management is the coordination of the people, processes, records, audits, decisions, certificates, clients, and quality activities required to operate a certification body effectively. CABflo is certification body management software designed around the operational needs of certification bodies and the requirements relevant to ISO/IEC 17021-1. It connects the complete certification workflow in one platform.

Articles in this topic

  • What is certification body management?Certification body management involves controlling the complete process through which a certification body provides certification services. A certification body needs to manage much more than audits.
  • The certification body workflowA complete certification body workflow typically connects: Client Enquiry → Application → Contract → Certification Planning → Auditor Assignment → Audit → Audit Report → Technical Review → Certification Decision → Certificate → Surveillance → Recertification CABflo connects these stages so that information remains associated with the correct client, certification cycle, audit, auditor, decision, and certificate. This gives certification body management teams better visibility of what has happened, what is pending, who is responsible, and what records are available..
  • Managing a growing certification bodyTraditional business software is rarely designed specifically for certification bodies. A certification body management software platform should understand the relationships between: Clients Certification contracts Certification scopes Auditors Technical experts Audit programmes Certification audits Audit reports Technical reviews Certification decisions Certificates Surveillance Recertification Complaints and appeals Corrective actions Accreditation records Finance and invoices CABflo brings these activities into one certification body management software platform. Instead of managing each activity separately, the certification body can follow the complete lifecycle through a connected system..
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Certification Body Management | Certification Body Guides | CABflo