Knowledge Hub Article

What is certification body management?

Certification body management is the coordination of the people, processes, records, audits, decisions, certificates, clients, and quality activities required to operate a certification body effectively. CABflo is certification body management software designed around the operational needs of certification bodies and the requirements relevant to ISO/IEC 17021-1. It connects the complete certification workflow in one platform.

Certification body management involves controlling the complete process through which a certification body provides certification services.

A certification body needs to manage much more than audits.

It must control client applications, certification agreements, scopes, auditor competence, audit assignments, audit records, technical review, certification decisions, certificates, surveillance activities, complaints, appeals, corrective actions, impartiality, financial records, and other controlled information.

As a certification body grows, managing these activities through spreadsheets, emails, shared folders, disconnected software, and manual processes can become difficult.

A dedicated certification body management system brings these processes together and provides a structured way to manage the certification lifecycle.

CABflo perspective

CABflo is certification body management software. It helps organise records and workflows across the certification cycle. It does not replace professional judgment, make certification decisions, or guarantee ISO/IEC 17021-1 conformity or accreditation.

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What is certification body management? | Certification Body Software | CABflo